150+
Merchants
200+
Partners
Merchants & Brands
What is DROP System?
One-stop universal loyalty platform
Consolidate all brands
An easy-to-use platform to allow consumers to earn DROPs and redeem rewards from our diverse range of merchants and brands. Only one membership is needed where consumers can enjoy all privileges offered by our huge merchant network.
No more points expiry
Liability becomes opportunities
Merchants are no longer concerned about accumulated liability when giving out points to customers. Each loyalty point carries a fixed value that can be transformed to business opportunities.
Customized program
Achieve both customer retention and new customer acquisition
Merchants can design their own earning rules and rewards to retain customers. Redeemable rewards can be set out as low as 1 DROP to attract new customers from other brands in the ecosystem.
One-of-a-kind merchant rebate
Create earning opportunities
Merchants receive rebates based on the number of DROPs used to redeem rewards at their store. Merchants can set out redemption rules freely depending on the value they want to receive for the rewards.
Affordable and flexible solution
For online and physical stores
The platform is integratable with both online and physical stores to suit most business scenarios. Contact us for pricing details.
A loyalty system for merchants: one member account to earn and redeem across stores
DROP System is a cross-merchant loyalty program built for merchants in Hong Kong and Taiwan. With a single account, customers earn DROP points at every partner merchant and redeem them for e-cash vouchers, gift cards and rewards from partner brands. For merchants it is a low-cost loyalty solution that needs no development: keep your regulars and win new customers from across the network. It works the same way for merchants in Taiwan, where customers collect DROP points and redeem them for convenience-store vouchers and partner-brand gifts.
No development, no installation, live the same day
Issue points by QR code, one-time code, URL link or WhatsApp API, in physical and online stores alike; online stores can also connect through the API. There is no software to install, and your existing POS checkout stays as it is.
Points never expire, so they are not a liability
Every DROP point carries a fixed value and is held by the customer, so merchants do not need to provision for accumulated unredeemed points. When customers redeem rewards at your store, you also receive a rebate based on the number of DROPs redeemed.
Set your own earning rules and rewards
Decide how many DROPs each purchase earns, which rewards can be redeemed and how many points each one costs. Rewards can start from as little as 1 DROP, to draw first visits from other brands' customers in the network.
Cross-merchant customers and e-vouchers
Points customers earn at any partner merchant can be spent at your store. The e-coupons and e-cash vouchers you issue are delivered and redeemed instantly, with Apple Wallet and Google Wallet support.
Join DROP System in three steps
- Contact us to open a merchant accountEmail enquiry@dropsystem.io or fill in the enquiry form, and we will help set up your merchant profile and branches.
- Set your earning rules and rewardsIn the merchant dashboard, set how many DROP points each purchase earns, the rewards on offer and the points they cost.
- Start issuing pointsCustomers sign in to app.dropsystem.io with email or a Google account and receive points by scanning a QR code or tapping a link, with no app to download.
Pricing enquiries
For pricing details, please contact us at enquiry@dropsystem.io
Ways to issue points
- QR code scanning
- One-time codes
- URL links
- WhatsApp API
- Online store API
- Printed cards
- POS systems
- NFC
Frequently asked questions
What is the DROP System loyalty program?
DROP System is a points platform shared across merchants. Customers use one account to earn DROP points at every partner merchant, then redeem them for e-cash vouchers, gift cards and partner-brand rewards. Points are recorded on the blockchain (Polygon), held by the customer, and have no expiry date.
Do merchants need any development or software to join?
No. Merchants can issue points by QR code, one-time code, URL link or WhatsApp API, in physical and online stores alike; merchants with an online store can also connect through the API. There is no software to install.
How much does it cost for merchants?
Please contact us at enquiry@dropsystem.io for pricing details.
Do DROP points expire? Do merchants need to provision for unredeemed points?
They do not expire. Every DROP has a fixed value and is held by the customer, so merchants do not need to provision for accumulated points; when customers redeem rewards at your store, you also receive a rebate based on the amount redeemed.
How do customers earn and redeem points?
Customers sign in to app.dropsystem.io with email or a Google account (no app download), then scan a QR code or tap a link after shopping at a partner merchant to receive DROPs. They can then redeem them in the rewards catalogue for supermarket e-cash vouchers, coffee vouchers, gift cards and more.
Does it work for both physical and online stores?
Yes. Physical stores can issue and redeem by QR code scanning or printed cards; online stores can use URL links, the WhatsApp API or the API.
Which regions are supported?
We currently serve merchants in Hong Kong and Taiwan; the rewards catalogue includes e-vouchers from brands in Hong Kong, Taiwan, Japan and mainland China.
Scan One-Time Code & Earn
Scan One-Time Code & Earn
DROP Compatible with:
Whatsapp API
URL
E-commerce
Printed cards
In-person scanning
POS systems
NFC
Redeem
Everywhere
Easy set-up, no installation required
- QR Code Scan & Redeem at Physical Stores
- Online Store API Integration
- WhatsApp API
Benefits
Merchant
- Increasing Customer Lifetime Value
- Low Cost and Effortless Set-Up
- Transforming Liability to Opportunities
- Better Cost Control
- New Marketing Tool
Customer
- No More Expiring Points
- One-Stop Platform
- Points Owned by Holders, Not Issuers
- Easy Access with Email
- No App Update, Hassle-Free
Events
We support hosts and event organizers in connecting event participants with external merchants, fostering collaborations and extending user engagement beyond the event.
HK Cardano Community Developer Series
Hong Kong
Google x Airwallex Event
Hong Kong
AWS Start-Up Day
Hong Kong
Meta Akita NFT IRL Campaign
Tokyo, Japan
DayOne Dating App Secret Menu Campaign
Hong Kong
Alkie Monk Drinking Club Perks Redemption
Hong Kong
Supported by
Cyberport Hong Kong · thirdweb · CityU HK Tech 300 · Hong Kong Science and Technology Parks (HKSTP) · Amazon Web Services (AWS) · Google Cloud · Blockchain Founders Group · Brinc